Diebold Supports Entire Self-Service Network for Belgium's Argenta
09 July 2013
"We have a multivendor fleet, which meant we needed a solution that could universally support all of our existing ATM models as we phase in our new fleet. Diebold was the best supplier capable of answering our specific needs with the multivendor capacity of its Agilis® software," said
Argenta's specifications included the renewal of embedded software on its ATMs, the transition of the bank's systems to support an Internet Protocol-based (IP) network and monitoring support for the entire network. One of the most important requirements was to ensure the OLTB (On Line To the Bank) protocol exchange between terminals and servers, which is specific to
"Our self-service solutions met Argenta's requirements by delivering flexibility, functionality and personalization, while also strengthening security, streamlining network management and boosting ATM availability" said
In addition to availability management services, Diebold's Belgian management center will provide Argenta with outsourced network monitoring. This service includes maintaining up-to-date anti-virus software on Argenta's terminals using ATM Endpoint Protection by Symantec™ and confirming all programs have the latest security patches using Diebold's software deployment service.
Diebold completed the deployment of Agilis® software to Argenta's 224 ATMs across
The group Argenta Bank- en Verzekeringsgroep is a bank and insurance company oriented towards families and active in Belgium and the Netherlands, with over 1.5 million customers.
Banking activities are grouped around Argenta Spaarbank and insurance activities around Argenta Assuranties. The group has a total balance sheet of more than €35.5 billion (as of December 31st 2012). The annual net profit of the group Argenta Bank- en Verzekeringsgroep stood at €110.3 million (as of December 31st 2012). For more information, visit www.argenta.be.
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