Diebold Partner, University Federal Credit Union Honored As Celent Model Bank
University Federal Credit Union is honored for innovative and compelling branch transformation
28 February 2013NORTH CANTON, Ohio — University Federal Credit Union (UFCU), a Diebold, Incorporated (NYSE: DBD) nominee, was honored as one of this year’s Celent Model Banks. The Model Bank Award recognizes financial institutions for excellence in banking technology.
UFCU was recognized for its customer-centric design and unique teller-less banking providing members with independent, yet personalized banking experiences. UFCU designed open, inviting branches in which Diebold provides unique terminals that combine self-service deposit automation technology with personal human interaction.
“Our Interactive Financial Center concept provides members with an independent, yet personalized banking experience,” says UFCU Senior Vice President – Operations/COO, Steve Kubala. “Our members have been totally accepting of the new technology because their interactions with our employees have been superior to what they would normally receive in the retail world today.”
To learn more about UFCU’s branch re-design, click here to watch our YouTube video.
About University Federal Credit Union
Exceeding $1.5 billion in assets, UFCU is Austin’s largest locally-owned financial institution and serves over 156,000 members in the Austin and Galveston areas. UFCU provides a variety of products, services and education programs to meet your needs through all phases of your life. To learn more about UFCU’s products and services, visit www.ufcu.org.
Kelly PieroMedia Relations