Diebold Opteva 529 ATMs Provide Robust Functionality and Security to Bank Mandiri in Indonesia
02 May 2013
Bank Mandiri provides secure and convenient access to a broad range of transactions through its 10,985 ATMs across the country. By offering a variety of advanced technologies and a strong service organization that delivers differentiating ATM availability, Diebold is able to meet the bank's strategic business needs.
Engineered to accommodate the most demanding financial self-services requirements in the Asia-Pacific market, the Opteva 529 cash dispenser boasts the industry's smallest footprint while providing advanced functionality and enhanced consumer security. Its capacity and intelligent modules enable Bank Mandiri to forecast maintenance needs, driving increased efficiencies, maximized uptime and reduced operating costs.
In addition, the terminals are equipped with the latest fraud prevention solutions, including the newly introduced Advanced Skimming Prevention and Enhanced Anti-Fishing features, to combat growing card fraud. Functional enhancements, such as contactless card readers, facilitate e-purse and mobile top ups which increase consumer convenience.
"As a leading self-service terminal provider in Indonesia, Diebold is committed to meeting the needs of financial institutions in this region and provide secure, reliable technology that adds convenience and flexibility to consumers," said Wico van Genderen, vice president, Diebold Asia Pacific. "For more than 10 years, we have partnered with Bank Mandiri to meet their business needs, and we are committed to continue to support them as they grow."
In addition to the Opteva 529 ATMs, Diebold provides a wide array of innovative solutions and products to Bank Mandiri, including Opteva 378 cash recyclers, Opteva 326 self- service terminals fitted with one-to-one marketing using Diebold's Agilis® 3.0 software and Campaign OfficeTM that allows for convenient 24/7 access to personalized banking services.
About PT Bank Mandiri (Persero) Tbk
Bank Mandiri is the biggest bank in Indonesia, providing services in the corporate, commercial, micro & retail, consumer finance and treasury, and financial institutions & special asset management segments. The bank's subsidiaries consist of Mandiri Sekuritas (capital markets), Bank Syariah Mandiri (Shariah banking), AXA-Mandiri Financial Services (life insurance), Mandiri Axa General Services (general insurance), Bank Sinar Harapan Bali (micro, small, and medium enterprise sector), Mandiri Tunas Finance (financing), and Mandiri AXA General Insurance (general insurance).
As per the end of December 2012, Bank Mandiri employed 30,762 staff, and operated 1,810 branches in Indonesia, and 7 branches/representative offices/subsidiaries overseas. The bank has approximately 10,985 ATMs, with Mandiri's membership of ATM Link bringing the total to 35,300, and 180,352 Electronic Data Capture machines, in addition to offering a range of other electronic channels, including Internet Banking, SMS Banking and call center services.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs approximately 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio area, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's website at www.diebold.com or follow the company on Twitter: http://twitter.com/DieboldInc
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