Diebold Nixdorf Expands Offerings Beyond Omnichannel, Reveals Connected Commerce Future At Money20/20
17 October 2017
Driven by mobile, influenced by data and embedded with security, Diebold Nixdorf's latest conceptual platform, Fusion, serves as an endpoint that connects industry trends to create tailored consumer experiences across retail and banking. Fusion [pictured], a modular and dynamic retail and banking self-service touchpoint, is made up of three interchangeable user interfaces that can dock and un-dock to any three base options. This enables retailers and financial institutions to rapidly innovate by selecting their cash handling platform and consumer touchpoints independently. If needs change, only the impacted part of the machine needs to be replaced.
Designed to personalize and digitize the consumer journey, the company's latest innovations transcend today's traditional thinking of omnichannel and focus on tomorrow's interplay between banks, retailers and other providers to deliver a connected commerce future through:
- Mobile Apps for Always-On Consumers: In today's mobile-first world, accessibility and convenience are key influencers. Diebold Nixdorf will showcase its latest mobile application software solution that enables financial institutions and retailers to better engage with consumers and other channels.
- E-commerce Locker Concept: Further connecting the digital to physical consumer journey, one example of the many outputs from the Fusion concept is an e-commerce locker. Whether accessing the goods via near field communications (NFC), biometrics, cash or card, the locker approach seamlessly merges online, mobile and store through a 'click-and-collect' model that is quick and convenient for consumers, yet scalable and competitive with online retail giants. The introduction of this concept for an evolving market demonstrates Diebold Nixdorf's continued innovation and thought leadership at the intersection of digital and physical channels.
- Mobile-Based Facial Biometric Authentication at the ATM: With 47 percent of U.S. online adults (age 18+, online at least weekly) stating that biometric information is more convenient to use than remembering passwords1, adoption continues to rise and drive consumer convenience for simpler, secure authentication. Jointly with Samsung SDS America, Diebold Nixdorf will showcase Samsung SDS NexsignTM, the latest facial recognition authentication method via the ATM, and present on this topic at the
FIDO Alliance Workshop: Identity is Fundamental: What you Need to Know About Identity & The Future of Money on Oct. 25.
- Advanced Data Analytics: By integrating machine learning to harvest and analyze data in real-time via Diebold Nixdorf's latest data analytics platform, retailers and financial institutions are able to more intuitively serve consumers by making data-driven decisions that improve uptime and serviceability of connected devices.
Additionally, AEVI, a Diebold Nixdorf subsidiary, will be showcasing at booth #601, its open ecosystem that combines value-added apps, payment services and a multi-vendor selection of payment devices, which brings acquirers closer to their merchants and merchants closer to their consumers.
"Diebold Nixdorf's software-enabled services and technology continue to reshape the market by enabling banks and retailers to move from the omnichannel microcosm to a connected commerce ecosystem," said
About Diebold Nixdorf
Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in
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