Diebold Innovation Enables Remote Check Deposits Via Mobile Devices
New mobile remote deposit capture application transforms photos of checks into digital deposits
09 October 2012
With Diebold’s mobile remote deposit capture application, consumers can now make check deposits from anywhere by simply snapping photos of their checks.NORTH CANTON, Ohio – Diebold, Incorporated (NYSE: DBD) is helping financial institutions leverage the growth in the popularity of smartphones with its new mobile remote deposit capture (RDC) application. Mobile RDC enables consumers to make check deposits by taking photos of checks with their smartphones and submitting those images via their mobile banking platform. The application is the newest innovation that is available as part of Diebold’s MobiTransact® mobile banking platform, as a stand-alone smartphone application or a separate service to financial institutions looking for a more flexible image processing provider.
Using their mobile banking interface and the mobile RDC application, consumers initiate a transaction by selecting the account in which they want to deposit funds. They then take pictures of the front and back of checks to be deposited, enter the check amounts and verify transaction details before completing the deposit. Their financial institution’s processing center handles the rest, with no requirement to submit paper checks. Consumers receive a deposit confirmation message and have the option to receive notification when funds are available for use.
“Consumers quickly understand the convenience of photographing a check with a smartphone to save themselves a trip to the bank or an ATM,” said Mary Monahan, executive vice president and research director for mobile, Javelin Strategy & Research. “So, even though consumers are more likely to use mobile banking most often to check balances, move money and pay bills, mobile deposit has an oversized value as a mobile banking acquisition tool.”
Diebold’s mobile RDC solution provides opportunities for financial institutions to expand their reach and attract new customers who want to increase their use of mobile banking. The technology’s convenience factor has the potential to bolster adoption and usage of the mobile channel and encourage customer retention. By shifting check deposit transactions from branches and ATMs to mobile devices, mobile RDC could also reduce institutions’ check processing costs.
“Mobile remote deposit capture is an incredible time-saving convenience for consumers, who can now deposit checks from virtually anywhere. The solution gives consumers more control over their banking experiences, as they are no longer limited to making deposits in a branch or at the ATM,” said John M. Deignan, vice president, chief marketing officer, Diebold. “The technology also benefits financial institutions through check processing efficiencies and improved customer service.”
Mobile RDC gives financial institutions the flexibility to configure deposit options based on an individual’s relationship with the institution, including his or her account balance, tenure as a customer and transaction history. For example, a financial institution may choose to limit the volume and amounts of deposits for underbanked customers. In addition, by establishing daily deposit limits per customer, institutions can mitigate risks associated with attempted check fraud and any lag time encountered with check image validation and processing.
Mobile RDC continues Diebold’s innovation and leadership in mobile banking and deposit automation. The solution is flexible enough to be included as part of a deployment of the Diebold mobile banking platform – MobiTransact® – or integrated into a financial institution’s existing mobile banking solution.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 17,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio region, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol ‘DBD.’ For more information, visit the company’s website at www.diebold.com or follow the company on Twitter: http://twitter.com/diebold_inc.