Press Releases

Diebold Highlights The Evolving Branch Channel At ATM, Debit And Prepaid Forum

Presents new technology to help financial institutions achieve branch transformation goals

18 October 2013
LAS VEGAS – Diebold, Incorporated (NYSE: DBD) experts are focused on helping financial institutions realize its branch transformation strategies at the ATM, Debit & Prepaid Forum in Las Vegas, Nev., from Oct. 20-23. Diebold’s booth (#413) will feature the following solutions designed to enhance the consumer experience while streamlining operations:
  • Opteva® Branch Performance Series™, the newest family of in-lobby banking terminals, deliver a self-service or partially assisted service capability directly at the teller line, next to a teller pod or as a stand-alone unit within the lobby or vestibule.
  • Concierge Video Services™, provides consumers with the option to initiate video calls to customer service representatives, in order to complete activities not traditionally conducted during ATM transactions.
  • Mobile cash access, enabled by a partnership with Paydiant, allows consumers to use their smartphones, instead of their debit or credit cards, to withdraw cash from automated teller machines (ATMs).
Additionally, Mychal D. Kempt, Diebold vice president, North America operations,  will present in a session titled “Leveraging Video to Enhance the ATM Experience.” The presentation will explore how technology can help financial institutions remain competitive and profitable in today’s marketplace. Missoula Federal Credit Union, among the first to pilot Diebold’s Concierge Video Services, will share how video can create greater personalized service, enhance self-service capabilities and enable members to complete more transactions outside the branch.  
About Diebold
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at or on Twitter:

Alissa Black

Media Relations
Phone: +1 330.490.5842

Jamie Finefrock

Investor Relations
Phone: +1 330.490.6319


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