Press Releases

Diebold Enables Secure Person-To-Person Payments Via Mobile Devices

Simple, cashless payment method expands MobiTransact® mobile banking offering

09 October 2012

Diebold extends mobile person-to-person payment capability to financial institutions,
enhancing convenience for mobile banking customers.

NORTH CANTON, Ohio – With just a few taps on their mobile devices, consumers can make cashless person-to-person (P2P) payments via a new addition to the MobiTransact® mobile banking platform from Diebold, Incorporated (NYSE: DBD). This new offering is a simple, secure and fast payment option for consumers. The solution will help expand financial institutions’ services in the growing electronic P2P arena – a market valued at more than $500 billion globally, according to CEB TowerGroup research.

MobiTransact mobile P2P payments enable banking customers to transfer funds to a person or business as easily and quickly as sending an email or text. The process links a customer’s bank account with the secure PayPal network. Via their mobile devices, customers simply input a payment amount and the name and email address or mobile number of the party receiving payment. The MobiTransact P2P solution then sends funds to the recipient’s PayPal account, where the recipient can make PayPal transactions or transfer the money to a bank account. Any recipient without a PayPal account is prompted to create one.

“Mobile makes P2P a true anyone, anywhere, anytime transaction, enabling people to transfer value in person or from half a world away,” said Andy Schmidt, CEB TowerGroup research director. “Adding mobile capabilities to electronic P2P transactions enables financial institutions to better retain their customers – and increase profitability – while preventing disintermediation. Likewise, offering mobile payment services as a part of a larger mobile strategy amplifies the ability of institutions to sell additional products and services through the mobile device.”

To help financial institutions promote mobile P2P payments, Diebold offers a variety of marketing support, including promotional emails, Web copy and wallet cards. Diebold can customize the skin of the P2P platform to match an institution’s branding. As a result, outgoing payment notifications become a marketing tool, helping institutions promote their P2P payment offerings to recipients. Plus, when submitting payments, existing customers become advocates for the institution and its P2P payment solution.

“Diebold continues to expand our MobiTransact® mobile banking solutions to help financial institutions offer a wider variety of features that add convenience and enhance security for their customers,” said John M. Deignan, vice president, chief marketing officer, Diebold. “Providing an intuitive person-to-person payment option gives institutions another tool to increase consumer adoption of the lower-cost mobile channel.”

Mobile P2P payments are part of Diebold’s growing portfolio of MobiTransact mobile banking solutions for banks and credit unions. This portfolio includes a mobile deposit capture platform that enables consumers to make deposits by taking photos of checks with their mobile devices. Diebold’s MobiTransact Card CommandSM solution enhances self-service security by allowing consumers to use mobile devices to lock and unlock access to their automated teller machine (ATM) and debit cards. MobiTransact also includes a solution that allows consumers to enroll in mobile banking at the ATM.

About Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 17,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio region, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol ‘DBD.’ For more information, visit the company’s website at or follow the company on Twitter:


Kelly Piero

Media Relations
Phone: 330-490-3741


Back To Top

You must be logged in to view this item.


This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.