Press Releases

Diebold Delivers ATM Software And Services To Russia's Alfa-Bank

03 April 2014
Solutions ensure rapid connectivity, uninterrupted service during expansion initiative

NORTH CANTON, Ohio, April 3, 2014 /PRNewswire/ -- Addressing an influx of new automated teller machines (ATMs) added to Alfa-Bank's fleet via acquisition, Diebold, Incorporated (NYSE: DBD) will deliver software and services to support the operation and uptime of the Russia bank's newly expanded self-service network.

Diebold, Incorporated logo.

Recently, Alfa-Bank concluded an agreement to acquire certain assets of Master Bank, including its ATMs.  Alfa-Bank is now in the process of incorporating many of these newly acquired ATMs into its multi-vendor fleet. Diebold will assist with this implementation process by integrating its Agilis® ATM software platform into Alfa-Bank's network, as well as delivering a variety of managed services.

"We needed a powerful software solution that would make it possible to speed up the work of our growing network as soon as possible, to integrate and launch a new fleet of ATMs to provide the convenience of continuous self-service banking to our customers," said Maksim Dareshin, head of Self-Service Systems Development for Alfa -Bank. "Diebold's Agilis® software platform was the most suitable solution for interfacing with our services and ensuring operability of our self-service network."

Diebold's Agilis software is a multi-channel, multi-vendor platform designed to raise the overall efficiency of Alfa-Bank's self-service channel. Agilis will enable the bank's ATMs to operate to their full potential by serving as the foundation for a powerful integrated suite of business-oriented products, tools and ATM services.

To enhance the uptime of Alfa-Bank's fleet, Diebold will deliver first- and second-line maintenance services for a minimum of 800 ATMs. Diebold Russia experts will supervise the Diebold ATM network and work to achieve maximum uptime.

"We're delivering efficient service, as well as best-in-class software, to help Alfa-Bank continue to grow its service offerings and customer base," said Jurgen Schultz, Diebold country manager, Russia and Commonwealth of Independent States (CIS).

"Partnering with an institution of the caliber of Alfa-Bank demonstrates our ability to meet the diverse needs of the largest financial institutions in the world."

About Alfa-Bank

Founded in 1990, Alfa-Bank is a universal bank offering main types of banking operations available on the financial market, including private and corporate customer services, investment banking, leasing, commercial and structured financing.

As of July 1, 2013, Alfa-Bank had approximately 103,500 corporate customers and 9.6 million private customers. The bank has 552 branches and offices in Moscow, Russian regions and abroad, including a subsidiary bank in the Netherlands and financial subsidiaries in the United States, the United Kingdom and Cyprus.

About Diebold

Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at or on Twitter:

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SOURCE Diebold, Incorporated

Media Relations, Kelly Piero, +1-330-490-3741,; Investor Relations, Jamie Finefrock, +1-330-490-6319,


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